Are sticky websites good for advertisers?

Posted on 07 April 2010 by Eve Dmochowska

Most times, it is the ideas that are so simple, so obvious that are the best of all.

Chris Dixon points out in a post that if you are relying on advertisers for revenue, you actually need your website visitors to leave your site. So you shouldn’t be too sticky.

He cites Google vs Facebook as an example. Google is obviously designed to get you as fast away from it as possible….they want you clicking on those advertisers, the more often the better. They know you’ll come back of your own free will. Facebook, on the other hand, is very different. It wants you to stay there, and therefore does not offer much hope for advertisers who are waiting for you to click, click click.

Which goes a long way to explain why Google’s revenue is 30x that of Facebook’s.

As Chris says:

Facebook is like a Starbucks where everyone hangs out for hours but almost never buys anything.

This only applies to ads that want to be clicked. Maybe ads should simply want to be viewed? For brand building, for instance. (Chris refers to this as “intent generating advertising” as opposed to “harvest generating advertising). He suggest the big brands will have to rethink their approach.

They would be smart to look at our local Daily Maverick, which has done the thinking for them. The advertising model there is clearly built for brand awareness, rather than a “click now!” mentality. Which is great for the Daily Maverick, because it can then be as sticky as it wants to be.

  • Hi Eve. Firstly, thanks for an interesting article. I agree that a 'less is more' approach is, especially in the light of your examples, the better approach.

    I definitely take your point that sites must be more "sticky" and not sell their reason for existing down the advertising river, although there are two points that I don't concur with in full.

    Unfortunately, the nature of digital advertising is that advertisers want clicks - they are in fact utilising one of the web's main advantages above its traditional peers: measuring ROI and brand engagement. Online services (from publications to social networks) that don't deliver on this will definitely not win the vote of advertisers. In fact, if brand awareness is what you are looking for, online is not the place to be.

    I also find the mentioned example of the Daily Maverick (as an aside, one of my favourite online publications) a little out of place. When you land on the site, you are greeted by one of the biggest banners I've ever come across in my whole career in advertising. In fact, when I saw it, I actually thought to myself that the specific banner is probably one of the most over the top examples of a banner with a click now mentality!

    In conclusion, while I do agree with your sentiments on a content provider's approach to online advertising and revenue, I don't see how the Daily Maverick achieves this, and I don't understand an online "awareness above clicks" mentality.
  • EveDmochowska
    Hi Steyn

    Thanks for your comment (first one on this new site!). I don't want to put words into the Daily Maverick's team, but let me try and explain my logic (based on conversations with the editorial team):

    Most banners are made for the "click here" mentality. But that is not condusive to the way most brands like to advertise. They don't want you to "click". They want you to "associate". Hence, have you ever seen a Louis Vuitton ad online? Nope. But there are plenty of them in Vogue, right?

    Point is, the online space as it was defined eons ago by the first online publications, does not serve brands very well at all. Maverick tries to change that, by putting ONE ad per page, making it big, making it always visible and making it PERMANENT with that article/post. Thus, association at its best.

    Yes, it's a new model. But I really think it is a very, very good one becasue it gives NEW advertisers a reason to be online. And even if no one clicks on the ad, it's difficult to argue that those who viewed the page (easy enough stat) missed the ad.
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